This communication solution is an effective tool for delivering up-to-date information to the HR team - delivering the right information, at the right time. This tool is available 24 hours a day, 7 days a week, offering model documents and addressing hundreds of HR topics. For more, click here.
HealthSmart understands employers today are considering a range of strategies to deal with medical cost inflation, including consolidating plan options along with additional cost-sharing measures. To enable employers to make such decisions they need good, solid claims data. Employers want detailed claims data more than once a year and they want the data to be in a meaningful format that allows them to make well-informed claims management decisions. For more, click here.
Online Enrollment Options
We offer two online enrollment options, – Standard Enterprise or Rules-Based. We have the resources and capabilities to manage the eligibility and enrollment for a healthcare plan only or for all benefits such as life, long-term and short-term disability. For more, click here.
Billing and Collection
We reduce the burden for the HR staff by coordinating billing and collection for all types of premiums including health, life and disability, while also offering the capability to transfer eligibility data to other vendors. Billing and Collection services are offered in conjunction with our claims management services or on a stand-alone basis. For more, click here.
Customer Advocate and Resolution Expert (C.A.R.E)
In an effort to facilitate a positive benefits experience for employees, HealthSmart provides a unique service to assist employees and dependents in resolving all employee benefit issues. Our C.A.R.E. is an independent advisor whose only loyalty is to members. This advisor assists members with all employee benefit coverages. For more, click here.