Online Non-standard Language Search Application
To get started and access the online search tool, you will have to register. If you are an existing client or payor with the HealthSmart Preferred Care network, you may already be registered. If you are a payor with any of our other networks, such as Interplan Health Group (IHG), Emerald Health Network (EHN) or Preferred Plan, Inc. (PPI), than you will need to register to use the site. (Registration is quick and easy. Be sure to select the link next to "sign up" to get started.) In addition, we have developed detailed instructions on how to use the site. CLICK HERE to view or save these instructions.
Non-standard Language Email Updates
You will be receiving a regular email communication that will include changes, additions or other information regarding non-standard payment language. Look for monthly emails from NSL.Communication@healthsmart.com. (To better ensure that these emails get to your inbox, add this email address to your email application's address book.)
Please note that some providers continue to reserve the right to deny access to specific clients and payors. If your company is denied access, your Account Management representative will be in direct contact with you and available for any questions or concerns you may have.