Nationwide Pharmacy Network
HealthSmartRx has a nationwide pharmacy network with over 57,000 participating pharmacies. Approximately 55% of our participating pharmacies are national chain pharmacies. Nearly 45% of our participating pharmacies are independent pharmacies.
If you are currently obtaining a prescription medication at a retail pharmacy that is not part of the HealthSmartRx network, please contact provider relations at 800.681.6912 and request that your pharmacy be added to the network.
If you fail to present your new prescription drug card or use a non-network pharmacy, you will be required to pay the total cost of the prescription drug at a non-discounted rate. Complete the Direct Member Reimbursement form and mail to HealthSmartRx at the address below:
1301 E. 9th St., 24th Floor
Cleveland, OH 44114