How We Help // Care Management

Telemedicine Services

Skip the trip to urgent care with 24/7 access to licensed doctors

Getting sick is never convenient, and it’s even worse when a visit to the doctor or urgent care is in order. Now members and their dependents can skip the waiting room and visit with a licensed doctor over the phone or online with HealthSmart’s Telemedicine Services. This convenient and affordable healthcare alternative is in partnership with Teladoc, the first and largest provider of telemedicine consults in the United States.

With a national network of licensed, credentialed MDs, Teladoc provides consultations to plan members when and where they need it. Teladoc doctors can diagnose many health issues like cold and flu symptoms, allergies, rash, skin problems and much more. Doctors will diagnose, prescribe a treatment plan and will even call in prescriptions to a local pharmacy.

  • Anytime, anywhere access to licensed doctors
  • Minimizes time away from work for higher productivity
  • Reduces costly visits to urgent care centers
  • Decreases out-of-network visits while members are traveling
  • No claims to file

With HealthSmart’s Telemedicine Services by Teladoc, members and their families get the care they need, when they need it, without interrupting their lives.